CARE AT HOME AND IN THE COMMUNITY
CARE YOU CAN TRUST
Our Homecare service provides care at home and in the community to those who need extra support with daily living. We are a leading care provider to all age groups from birth onwards and to those with complex care needs.
Are you a parent, family carer, or a professional looking to discuss the care needs of someone you support? Our experienced staff will work with you to design a personalised care plan to optimise your budget and fulfil your priorities. Your ideal care plan may comprise support at home, at our in-house activity space, out in the community or a combination of options. We aim to maximise your health & wellbeing, encourage you to achieve personal aspirations, promote your independence and prevent unplanned admission into care.
WHO WE SUPPORT
We support anyone who requires additional support with daily living including babies & children through to the elderly and those needing end-of-life care. We are here for you if you have complex care and condition-specific needs, learning and physical disabilities, dementia, autism, mental health issues, addiction, frailty or any other long-term condition. We will ensure that your child’s outcome-based support plan achieves highly against SHANARRI wellbeing indicators.
CARE YOU CAN TRUST
Our Homecare service is monitored by the Care Inspectorate and registered with the Scottish Social Services Council. All services are delivered in accordance with Health & Social Care Standards ensuring your experience with us represents best practice and quality service.
FLEXIBLE AND CONVENIENT
Our service is flexible and responsive; we will help you review your care plan as your circumstances and conditions change, ensuring that you consistently receive the most appropriate care.
Our competitive rates are clearly explained, with no hidden costs and care starts from as little as 30 minutes. We offer a choice of convenient payment methods, including phone payment, direct debit, and directly via your SDS budget.
ADDITIONAL SUPPORT FOR FAMILY CARERS
Looking after a family member or friend can be rewarding but also emotionally and physically demanding. Whether you use our Homecare
Service or not, unpaid family carers are welcome to access free carers support via our Carers Hub service.
WE CAN HELP YOU WITH:
- Medication Management
- Personal Care
- Meal Preparation & Feeding
- Domestic & Shopping
- 1:1 & 2:1 support
- Befriending & Companionship
- Community Support & Engagement
- Attending Activities & Events
- Escorting to School & Appointments
- Home Admin Support
- Moving & Assistance Training
HERE FOR YOU WHENEVER YOU NEED US
- 24/7 & Public Holidays
- Hospital Discharge & Convalescence
- Palliative & End of Life Care
- Short Term Care & Respite
- Long-term Care & Self-Directed Support Packages (SDS)
WHAT PARENTS AND PROFESSIONALS SAY
“This service is a lifeline to me as a mum and has enriched my son’s life socially. Staff are adaptive to my son’s needs and are professional and personable. They make sure activities are appropriate for a teenager with a disability – whether socialising at the Homecare Hub or out in the community. The most important thing is that my son gets time with friends his own age and enjoys some independence from Mum!”
“We love the service! The Homecare staff got to know our needs as a family and helped us design a 2:1 support service for our son. The staff are always accommodating and flexible with us. We have a great relationship with our son’s care workers and he gets really excited when he knows they’re coming. He loves his independence and thrives on being out in the community!”
“Our family is really happy with the care my brother gets from Glasgow East End Community Carers. He has complex care needs and prefers his care at home, enjoying the company and attention he gets from the staff. He’s happy and content and we know we can entrust them to provide quality care.”
“I care for my Dad 24/7 so this service is essential to give me time out for myself. Care is designed around Dad’s preferences, like taking short walks, chatting or listening to music. We have a great relationship with our Homecare worker and Glasgow East End Community Carers genuinely help any way they can.”